A client paid me outside of Spoak for an invoice. How do I mark the invoice as paid?

You can click on the dropdown on the right hand side of a "pending" invoice (on your Clients & Payments page) and select “Mark as paid”. This will change the status to "paid" without requiring the client to pay the invoice through the payment link they were sent as part of the invoice email.

Note: If for any reason you need to refund a payment that was paid outside of Spoak, you can still follow the normal refund flow. This will visually show a refund against the payment on your dashboard but since the original payment was made outside of Spoak, you are responsible for also facilitating the refund outside of Spoak.